Frequently Asked Questions
Frequently asked questions
Will it really look like my daughter?
Her photo guides the stable identity features that make her recognizable, including face shape, eyes, skin tone, and real hair. The result is stylized storybook artwork, so you see the personalized preview before deciding to order.
Do I pay before seeing the portrait?
No. Choose a size, upload the photo, and reveal the private preview first. The poster can be added to the cart after the preview is ready.
Can I include sisters or change the dragon?
This edition is composed for one daughter and one pink dragon. The dragon, cape, pose, background, light, and Christmas composition stay fixed.
What kind of photo works best?
Use one clear, unfiltered photo with both eyes, her full face, and her hair visible. Natural window light and the original camera file usually provide the strongest starting point.
Can I request changes?
The preview stage can address a meaningful likeness issue or let you retry with a better source photo. It is not an open redesign service.
Is the frame included?
No. You receive one unframed poster in the selected size. Framed room images demonstrate scale and styling.
When will it ship?
Production begins after the portrait review is complete. Available services, charges, and destination-specific estimates are shown during checkout.
What happens to the uploaded photo?
EXIF metadata is removed and the raw source photo is scheduled for deletion after 24 hours. Read the Customer Photo Policy for details.