Contact information
Contact Us
A real person reads every message.
When we reply
Within 2 business days, Monday to Friday. If you write over a weekend or a public holiday, you will hear from us on the next business day.
What to include
- Your order number, if you have one
- For a damaged or misprinted item: a photo of the item and of the packing slip
- For a delivery problem: the tracking number
Sending these first saves a round trip and gets your issue solved a day or two sooner.
Before you write
Delivery times, shipping costs and where we ship are all set out in our Shipping Policy. Returns, exchanges and refunds are set out in our Refund Policy.
Business details
La Herencia Co
United States
Email: cs@laherenciaco.com